Last Updated: April 2026
Effective Date: April 2026
Applies To: Employees, Clients, Suppliers, Contractors, Partners, and the General Public
Contact: Please send all grievances and whistleblower reports to: [email protected] (Subject: "Confidential – Grievance/Whistleblower")
Mbrella is committed to operating with the highest standards of ethics, transparency, and accountability. Trust is one of the five core values we live by, and we strongly encourage direct, honest communication at all levels of the organisation.
This policy outlines how all stakeholders may raise grievances or report misconduct, and the procedures we follow to address these concerns. It also outlines our strict protections for whistleblowers and our zero-tolerance approach to retaliation.
As part of the D'Ieteren Group, Mbrella also complies with the EU Whistleblower Directive, which requires companies with more than 50 employees to provide a secure and confidential internal channel for reporting serious misconduct, unethical behaviour, or breaches of law.
This policy applies to all internal and external stakeholders, including but not limited to:
Mbrella encourages the reporting of concerns related to: